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La Quinta Inns & Suites SLO - Downtown

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$37,178 / year median in California

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Job Description

We're Looking for Friendly Faces to Join Our La Quinta Family! At La Quinta Inn & Suites SLO, we believe great service starts with great people. We're looking for warm, welcoming team members who love making others feel at home. If you're someone who enjoys helping people and working in a positive, team-focused environment, we'd love to meet you! About the
Role:
As a Guest Experience Maker , you're more than just a front desk agent—you're the friendly face guests remember and the reason they come back. From check-in to check-out, your job is to make sure each guest has a smooth, pleasant, and memorable stay. We go above and beyond for our guests, and we're looking for someone who's happy to do the same.
What You'll Be Doing:
Greeting guests with a smile and making them feel genuinely welcome Helping with check-ins, check-outs, and everything in between Sharing local tips (best coffee shops, restaurants, gas stations, etc.) Answering questions and handling any guest concerns with care and confidence Knowing the ins and outs of the hotel's amenities and room features Promoting our hotel in a positive way to help increase bookings and repeat stays What Helps You Shine in
This Role:
A positive, upbeat attitude and love for working with people Great communication and customer service skills Comfortable using computers and handling payments Organized, flexible, and able to multitask in a busy environment A team player who takes initiative and enjoys learning Neat and professional appearance Willingness to work flexible hours, including weekends and holidays If you're looking for a place where your smile and positive energy make a difference, come join our team! We're proud of the friendly, supportive culture we've built—and we think you'll love it here.
Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off Referral program
Work Location:
In person