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CL
California Lodge Suites
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$37,178 / year median in California
Job Description
Front Desk Agent California Lodge Suites Santa Ana, CA Job Details Full-time $19 - $22 an hour 10 hours ago Qualifications Spanish Night audit Word processing Computer literacy English Multi-line phone systems Time management Full Job Description Front Desk Agent / Night Auditor - Full‑Time, Overnight Overview We are seeking an energetic, reliable, and welcoming Front Desk Agent / Night Auditor to join our team. In this key role, you will be the first point of contact for guests, ensuring a positive, professional experience from the moment they arrive. Your strong communication skills, attention to detail, and ability to work independently will help maintain smooth overnight operations while supporting overall office and guest‑service functions. This paid position offers an excellent opportunity to grow your administrative and hospitality expertise while contributing to a supportive, high‑performing team. You will deliver exceptional overnight guest service with confidence, professionalism, and a friendly, reassuring presence. Key Responsibilities Perform check‑ins, check‑outs, and respond to guest inquiries Resolve guest issues promptly and professionally Maintain lobby cleanliness and uphold hotel safety standards Provide courteous, attentive support to guests throughout the night Complete nightly audit procedures and reconcile daily transactions Verify financial reports and prepare required summaries Ensure accurate cash handling and proper documentation Maintain organized guest profiles and booking records Manage multi‑line phone systems, directing calls efficiently Handle data entry tasks using Microsoft Office, spreadsheets, and word‑processing tools Adapt quickly to new software and maintain excellent computer literacy Requirements Full‑time availability Ability and willingness to work overnight shifts Reliable, punctual, and comfortable working independently Energetic, motivated, and responsible Excellent communication skills and a professional presence Fluent in English and Spanish Hotel or retail experience preferred Complete work history and professional references required Strong attention to detail and ability to multitask Strong organizational and time‑management skills Join Us! Become part of a team that values professionalism, hospitality, and energetic service. If you thrive in a role where you can make guests feel welcome, safe, and supported, we'd love to meet you.