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Granada Hotel Santa Clara
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$37,178 / year median in California
Job Description
Front Desk Agent Granada Hotel Santa Clara Santa Clara, CA Job Details Part-time $18.70 - $19.00 an hour 12 hours ago Qualifications Operator switchboards Phone communication Filing Organizational skills Customer support Telephone systems Typing Faxing Editing Quality data entry Full Job Description Overview Join our dynamic team as a Front Desk Agent, where your energy and organizational skills will create a welcoming and efficient environment for all visitors and staff. In this role, you will be the first point of contact, providing exceptional customer service while managing administrative tasks with precision. Your proactive attitude and attention to detail will ensure smooth daily operations, making a positive impact on our organization's reputation and guest experience. This paid position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced setting. Duties Greet visitors, clients, and staff warmly, establishing a professional and friendly first impression Manage phone systems, directing calls efficiently and courteously Handle front desk responsibilities including check-ins, appointments, and scheduling using calendar management tools Support office operations with clerical tasks such as photocopying, faxing, and managing correspondence Utilize computer skills including Microsoft Office and Google Workspace to prepare reports and correspondence Ensure excellent phone etiquette while providing customer support and addressing inquiries promptly Requirements Ability to handle multi-line phone systems with professionalism and courtesy Bilingual skills are a plus to serve diverse clients effectively Strong typing skills along with attention to detail for proofreading and data entry tasks Knowledge of clerical procedures such as filing, calendar management, and time management techniques Join us to be the friendly face of our organization! Bring your enthusiasm for office management, your dedication to excellent customer service, and your technical skills to create a welcoming atmosphere that keeps operations running smoothly. We're excited to support your growth in this vital role!