Front Desk Agent Hampton Inn & Suites Santa Maria Santa Maria, CA Job Details Part-time $16.90 - $18.00 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Hotel and accommodations payment processing Client rapport building Organizational skills Handling customer service requests Receptionist experience within hospitality industry Venue guest services Hotel experience Full Job Description The Hampton Inn & Suites Santa Maria is seeking a Guest Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments ​

Qualifications:

Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills ​

Benefits :

Hilton Room Discounts PTO Medical

PAY DEPENDS ON EXPERIENCE

Job Type:

Part-time Pay:

$16.90 - $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Hotel experience: 1 year (Required)

Work Location:

In person