Lodge Casino - Hotel Front Desk Agent

A Legacy of Excellence Entertaining Your World Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication. The Lodge Casino is currently in search of a "Hotel Front Desk Agent". We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms. Our employees are supported with a comprehensive benefits program that include the following: $1,000 Hiring Bonus$200 Referral BonusTuition Reimbursement7 paid Holidays80 hours of Vacation after 1 year of employment48 Hours of Sick Time available immediately and renews annuallyWe offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 daysEmployee Assistance Program FREE of chargeCompany paid Life Insurance and AD&DMatching 401K program after 90 daysEmployee Meal DiscountsFree ParkingDiscounted Bus TicketsOngoing learning and development programsWork towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

Makes reservations for future hotel guests via use of computer and detailed hotel software, over the telephone and in personChecks guests in and out of the hotel via the computer and various other computer programs as well as all functions that accompany these proceduresCommunicates with co-workers, supervisor, and manager as well as the housekeeping staff on all pertinent hotel property matters and PBX activitiesPerforms some luggage handling in lieu of Valet attendants' absenceCollects cash or credit card payments from guest for room and any incidental charges with use of adding machine and computerOccasionally room cleaningDeliver items to guest room upon requestFill in as operator or night auditor in their absenceOther related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Skills, Education and Other Requirements:

Basic computer knowledge and cash handling experience requiredMust be fluent in EnglishHigh School Diploma or Equivalent Work Experience requiredExperience in customer service or hotel industry preferred but not required Identification that establishes identityIdentification that establishes the right to work in the United States Don't want to drive to Black Hawk? Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com. BHWK123