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Front Desk Agent
Job
AC Hotel by Marriott Durango
Durango, CO (In Person)
$36,400 Salary, Full-Time
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Job Description
Front Desk Agent AC Hotel by Marriott Durango 498 East 2nd Avenue, Durango, CO 81301 $17
- $18 an hour
- Part-time, Full-time $17
- $18 an hour
- Part-time, Full-time Front Desk Representative (AC Host) About AC Hotel by Marriott AC Hotels blend modern design with thoughtful service to create a refined and comfortable guest experience.
Location:
AC Hotel Durango Downtown (498 2nd Ave E)Job Overview:
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility- this role is perfect for you!
Essential Duties:
Providing information to guests about hotel policies, services, amenities, and local area directions. Processing all types of payments, posting charges, and securely balancing the cash drawer. Making reservations, modifying computer records, and selling rooms to "walk-in" customers. Responding professionally to guest complaints and ensuring guest safety. Answering the phone and keeping housekeeping informed of room availability. Handle guest mail and messages with respect to privacy and professionalismQualifications:
Exceedingly organized, detail-oriented, and efficient with the ability to multitask. Positive attitude with a genuine desire to deliver outstanding customer service. Computer literate and capable of fast problem-solving to resolve internal and external issues. Required to work holidays and weekends.Pay:
$17.00- $18.