Hotel Front Desk Clerk Fairfield Inn & Suites Greeley Greeley, CO Job Details $17 an hour 16 hours ago Benefits Flexible schedule Qualifications Phone communication High school diploma or GED Property management systems (PMS) Productivity software Hospitality online booking platforms Client interaction via phone calls Full Job Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Compensation:

$17 hourly

Responsibilities:

Field customer complaints when necessary Connect with the housekeeping department to ensure guest accommodations are ready Perform regular bookkeeping duties: make sure hotel guest information is current and correct Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Qualifications:

Working knowledge of Microsoft Office and reservation management systems Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Well-versed in taking telephone calls and handling stressful situations Must have graduated high school, received a GED or equivalent At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred About Company Come and join our company! We are a nice hotel with a fun working environment.