Front Desk Associate

• NOW HIRING

• DAY & EVE
• FLEXIBILITY Comfort Suites Lakewood Lakewood, CO Job Details Part-time | Full-time From $18 an hour 4 hours ago Benefits Paid time off Flexible schedule Qualifications Hotel and accommodations payment processing Greeting customers Client inquiry handling Organizational skills Receptionist experience within hospitality industry Hotel experience Full Job Description Hi job seekers: We are looking for a couple people who have flexible schedules working Day and Evening shifts to work the front desk and check guests in!

If you are dedicated to your job, enjoy working with others, enjoy making the customer happy, and can stay focused

• I want to hear from you!

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Benefits:

Paid time off

Shift:

8 hour shift

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person