Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Agent
Job
Holiday Inn Express and Suites
Manitou Springs, CO (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
26
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Main Job Responsibilities Welcome guests with a friendly and professional attitude. Check guests in and out of the hotel. Make, change, and cancel room reservations. Answer phone calls and respond to emails. Provide information about hotel services, amenities, and local attractions. Handle guest requests and resolve complaints. Process payments, issue receipts, and balance the cash drawer. Coordinate with housekeeping and maintenance to ensure rooms are ready. Maintain accurate guest records using hotel management software. Required Skills Excellent customer service and communication skills. Basic computer knowledge and typing skills. Ability to multitask in a fast-paced environment. Problem-solving and conflict-resolution abilities. Attention to detail and organizational skills. Professional appearance and positive attitude.