Front Desk Agent

Front Desk Agent DoubleTree By Hilton, Denver Thornton Thornton, CO Job Details Part-time From $18 an hour 22 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount Qualifications Computer operation Guest relations Computer literacy Hotel experience Full Job Description Part-Time Front Desk Agent We are seeking a friendly, dependable, and guest-focused Front Desk Agent to join our hotel team on a part-time basis. The ideal candidate is professional, welcoming, and able to thrive in a fast-paced hospitality environment while delivering exceptional guest service. Responsibilities Greet and check guests in and out efficiently and professionally Answer phone calls and assist guests with reservations, questions, and requests Handle guest concerns and resolve issues in a courteous and timely manner Process payments and maintain accurate records Communicate effectively with housekeeping, maintenance, and other hotel departments Maintain cleanliness and organization of the front desk and lobby areas Follow hotel policies, procedures, and brand standards Qualifications Previous hotel and customer service experience Strong communication and interpersonal skills Basic computer skills and ability to learn hotel management software Ability to multitask and remain calm under pressure Reliable attendance and punctuality required Must be available to work evenings, weekends, and holidays as needed What We Offer Flexible part-time scheduling Supportive team environment Employee hotel discounts Opportunity for growth within the company If you enjoy working with people and creating positive guest experiences, we'd love to hear from you.

Pay:

From $18.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Vision insurance

Work Location:

In person