Duties:

• Greet and check-in guests in a friendly and professional manner
• Handle guest inquiries and provide accurate information about the hotel and local area
• Operate the phone system to handle incoming calls and transfer them to the appropriate departments
• Process guest payments and maintain accurate records of transactions
• Balance and reconcile daily financial transactions
• Prepare reports for management regarding occupancy rates, revenue, and other relevant data
• Assist with night security procedures to ensure the safety and security of guests and the property

Experience:

• Previous experience in a customer service role, preferably in a hotel or hospitality setting
• Strong communication skills, both verbal and written
• Proficient in using computer systems and software, including reservation systems and Microsoft Office Suite
• Ability to work independently with minimal supervision
• Attention to detail and strong organizational skills Please note that this position requires working overnight shifts.

Summary As a Front Desk/Night Auditor, you will be at the forefront of providing exceptional customer service in a hotel setting. With core skills in customer service, front desk operations, and guest services, you will handle check-ins, inquiries, and ensure guest satisfaction. Your premium skills in hospitality management and night audit will be instrumental in managing hotel operations effectively. Additionally, your relevant skills in multi-line phone systems and guest relations will enhance your ability to address guest needs promptly. Join our team and be a vital part of creating a welcoming and efficient environment for our guests.

Job Type:

Full-time Pay:

$17.50

• $18.

50 per hour

Benefits:

401(k) Employee discount Paid time off

Work Location:

In person