¨ To be thoroughly acquainted with all check-in procedures and policies. ¨ To be thoroughly acquainted with all check-out procedures and policies. ¨ To be thoroughly acquainted with all reservations procedures and policies. ¨ Be familiar with guest scenarios. ¨ Be familiar with all technical equipment as related to the Front Desk. ¨ To be familiar with all hotel facilities. ¨ To be familiar with the inter-relationship between the different departments.
Hotel Specific Essential Functions:
¨ Be familiar with Guest Services functions in order to assist Guest Services during peak times. ¨ Be familiar with PBX functions in order to assist with incoming calls. ¨ Accept other special duties as required by management. ¨ Work with Front Office Manger in order to ensure consistent completion of daily shift checklist. ¨ Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine
Working Environment:
¨ Interior and on occasion exterior of hotel with exposure to weather conditions. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .