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Econo Lodge
Front Desk Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Delaware data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$34,137 / year median in Delaware
Job Description
Job Summary We are seeking an energetic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service. Your enthusiasm and organizational skills will help create a positive environment for visitors, and team members alike. The position is part-time, and we are looking to fill the 7am-3pm and 3pm-11pm position. Must be able to work both shifts. Previous hospitality experience is preferred, but not required. Duties Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Organizing transport services for guests at their request. Providing guests with information about the hotel/local area