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Courtyard by Marriott Aventura Mall

Relief Night Audit/ Front Desk Agent

Career Insights for Hotel Desk Clerk

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Based on Florida data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,454 / year median in Florida

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Job Description

Essential Job Functions:
Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service. Check guests out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service. Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank. Accept, change and cancel hotel reservations Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports Handle hotel emergency situations following emergency guidelines Qualifications and Requirements 1 Year of prior Hotel or Hotel Front Desk Experience preferred Flexible schedule availability, required to work day, night and overnight shifts, including weekends and holidays Ability to multitask and handle stress in busy periods The employee is required to stand, walk, for prolong periods of time Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage Must have good near and far vision, including ability read and interpret written instructions/directions Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio Ability to distinguish smells Duties mainly performed indoors Must be able to hear, moderate noise level Submit your application in our careers website: www.tinyurl.com/
CYAMJobs Job Type:
Full-time Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid jury duty Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance
Experience:
Fosse:
1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Required) Ability to
Commute:
Aventura, FL 33180 (Required)
Work Location:
In person