Front Desk Customer Service Representative

Front Desk Customer Service Representative Summit Health & Fitnes Boca Raton, FL Job Details Part-time | Full-time $15 an hour 1 day ago Qualifications Computer operation Guest relations Computer literacy Attention to detail Stocking Technical Proficiency Facilities maintenance Full Job Description Front Desk Associate / Member Experience RepresentativeSummit Health & Fitness — Boca Raton, FL Part-Time Starting at $15/hour Typical shifts include: Weekday evenings (~4:00 PM - 7:30 PM) Saturdays (~9:00 AM - 12:00 PM) Additional growth opportunities and expanded responsibilities may become available over time based on performance and long-term fit. Full Job Description At Summit Health & Fitness , we are not a traditional commercial gym. We are a private performance and longevity coaching facility built for professionals who value: Structure Cleanliness Efficiency High-level service The Front Desk Associate role is a combination of: Hospitality Operations Facility presentation Client experience This position plays a major role in maintaining the overall environment and experience that makes Summit different. We are looking for someone who is: Professional Organized Detail-oriented Personable Reliable This is NOT a "sit behind the desk" position. You will actively help maintain the facility, support members and guests, and ensure the environment stays clean, welcoming, and operational throughout your shift. What Makes This Role Different Unlike traditional gyms, Summit operates as a: Private facility Premium environment High-touch coaching space Our members expect: A clean and organized environment Professionalism Attention to detail Hospitality-level service The environment itself is part of the product. Front Desk Associate BenefitsPremium Complimentary Membership All team members receive: Full 24/7 gym access Sauna access Cold plunge access Recovery tools (NormaTec, etc.) InBody scanner access Growth Opportunities Potential long-term growth into: Operations support Sales support Client success roles Marketing or administrative positions Professional Environment Structured systems and procedures Premium facility environment Opportunity to work around high-performing professionals and clients Front Desk Associate ResponsibilitiesFacility Cleanliness & Maintenance Maintain cleanliness throughout the entire facility Organize weights and training equipment Wipe down machines, benches, recovery equipment, and gym surfaces Fold towels and organize towel stations Restock supplies throughout the facility

Refill:

Shampoo Conditioner Body wash Cleaning supplies Recovery Area Maintenance Clean and maintain sauna and cold plunge areas Wipe down the cold plunge between uses Maintain cleanliness and presentation of recovery spaces Ensure towels and recovery materials are stocked and organized Guest Experience & Hospitality Greet members and guests professionally Provide tours of the facility Answer general fitness and facility-related questions Assist new members with onboarding and access setup Help create a welcoming, high-end experience for all guests Operational Support Assist with organizing schedules and bookings Help coordinate access codes and member entry Connect potential leads with the sales manager when appropriate Answer phones and respond to general inquiries Support smooth day-to-day facility operations Who This Role Is For This role is ideal for someone who: Takes pride in cleanliness and organization Enjoys hospitality and customer interaction Wants to work in a premium wellness environment Is reliable and proactive Wants long-term growth opportunities Who This Role Is NOT For This role is NOT ideal for someone who: Prefers low-effort work environments Dislikes cleaning or operational tasks Struggles with organization or attention to detail Wants a passive front desk role with little responsibility Minimum Requirements Hospitality or customer service experience preferred Must be at least 22 years old Strong communication and interpersonal skills Professional appearance and attitude Reliable transportation Basic computer and technology proficiency Preferred Qualifications Experience in hospitality, hotels, wellness, or fitness environments Interest in health, fitness, or wellness industries Experience working in customer-facing roles Physical Requirements Frequent walking, cleaning, lifting, and organizing Ability to lift and move towels, supplies, and equipment Ability to remain active throughout shift Will encounter cleaning products during shifts About Summit Health & Fitness Summit Health & Fitness is a premium private performance and longevity coaching facility located in Boca Raton, FL.

We focus on:

Precision Structure Accountability High-level client experience We are building a long-term, high-performance team focused on professionalism, consistency, and growth.

Pay:

$15.00 per hour

Work Location:

In person