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SunDestin By Scenic Stays
Front Desk Guest Experience Specialist
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,454 / year median in Florida
Job Description
About Scenic Stays Scenic Stays is a leading vacation rental management company serving Florida's Emerald Coast from Perdido Key to Panama City Beach. Our team combines decades of hospitality expertise with a commitment to delivering exceptional experiences for both guests and homeowners. We are proud to manage SunDestin Beach Resort, an 18-story beachfront condominium located in the heart of Destin. As our portfolio continues to grow, we are seeking enthusiastic team members who are passionate about hospitality and creating memorable guest experiences. Position Summary Scenic Stays is seeking a friendly, dependable, and service-focused Guest Experience Specialist to join our team at SunDestin Beach Resort. As the face of the resort, you will play a key role in creating exceptional guest experiences from arrival to departure. The ideal candidate enjoys working with people, solving problems, and providing outstanding customer service in a fast-paced hospitality environment. Why Join Our Team? Work in a beautiful beachfront resort environment Gain valuable hospitality and customer service experience Stable, full-time seasonal schedule Collaborative and supportive team culture Opportunity for seasonal employment to transition into a permanent position Responsibilities Provide exceptional customer service to owners, guests, and visitors Facilitate seamless guest check-in and check-out experiences Assist with front desk operations and daily administrative tasks Respond to guest questions, concerns, and service requests Coordinate maintenance and housekeeping requests as needed Resolve guest issues professionally and efficiently Maintain accurate records and guest information Support resort operations and assist with additional duties as assigned Preferred Qualifications Previous hospitality, hotel, resort, vacation rental, or customer service experience Knowledge of the Destin area and local attractions Experience working in a fast-paced environment Required Qualifications Excellent written and verbal communication skills Strong customer service and problem-solving abilities Basic computer skills and ability to learn new systems Dependable, professional, and team-oriented attitude Ability to work independently and as part of a team Flexible schedule, including weekends and holidays Compensation $16.00 - $18.00 per hour, based on experience and performance. Schedule Full-time (40 hours per week) Floating position across multiple shifts - days and evenings, possible overnight shifts occasionally Weekends and holidays required as business needs dictate Full Time Employee Benefits Paid Time Off (PTO) Health Insurance Life Insurance Dental Insurance Vision Insurance Employee Discount 401(k) Work Location Destin, FL (Onsite)