Front Office Agent Hotel Genpar LTD

• 5.

0 Doral, FL Job Details Full-time From $16 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Referral program Qualifications Customer records maintenance Hotel and accommodations payment processing Phone communication Payment processing Upselling Greeting customers Answering guest questions Hotel room assignment management Phone customer support Financial record maintenance Organizational skills Receptionist experience within hospitality industry Hospitality online booking platforms Hotel and accommodations guest complaints handling OPERA Communication skills Entry level Full Job Description The First Door to a World of Growth in Hospitality At our hotel, the Front Desk is more than a job—it's where journeys begin. For our guests and for your career. If you're passionate about people, growth, and possibility, this is your moment to step into hospitality and discover what you're capable of. We live by four simple but powerful ideas: Inspire Incredible

• Create memorable moments for every guest, every day. Discover
• Learn, explore, and grow in a dynamic hospitality environment. Empowerment
• Your voice, ideas, and ambitions matter here. Possibility
• The Front Desk is your gateway to endless opportunities in hospitality.

The Role:

Front Desk Agent As our Front Desk Agent , you are the first smile, the first hello, and the first connection to our brand. You'll serve as our guests' main point of contact while helping deliver a smooth, welcoming, and unforgettable stay. What You'll Do Perform all check‑in and check‑out procedures Manage online and phone reservations Verify payment methods and handle guest accounts Register guests and gather essential stay details Welcome guests and assign rooms Share information on rooms, rates, amenities, and local attractions Resolve guest concerns professionally and promptly Coordinate with Housekeeping to ensure room readiness Support group bookings, VIP guests, and event attendees Upsell hotel services and amenities when appropriate Maintain accurate booking and payment records What You Bring Experience as a Front Desk Agent, Receptionist, or similar role preferred Strong customer service mindset Excellent communication and organization skills Familiarity with booking platforms (Booking.com, TripAdvisor, etc.) OPERA experience is a plus A positive attitude and desire to grow in hospitality Why You'll Love Working with Us

• Incredible Health Benefits $0 Copays $0 Deductibles $0 Out‑of‑Pocket Costs Because your health and peace of mind matter.

Growth & Opportunity The Front Desk is the first door to a world of possibilities —from leadership roles to cross‑training and long‑term hospitality careers. Additional Requirements Drug‑free workplace U.S. work authorization required If you're ready to inspire incredible moments , discover your potential , feel empowered , and step into a future full of possibility , we'd love to meet you. Apply today and open the door to your hospitality career.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Ability to

Commute:

Doral, FL (Required) Ability to

Relocate:

Doral, FL:

Relocate before starting work (Preferred)

Work Location:

In person