Pet Grooming Store Front Desk Agent Kool and Kute Doral, FL Job Details Full-time $17 an hour 1 day ago Qualifications Phone communication Full Job Description Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our team for Kool and Kute, a pet grooming salon. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Bilingual or multilingual candidates are highly encouraged to apply, as they will enhance our guest relations. We are looking for a front desk assistant for our Doral location. Responsibilities Greet and welcome guests and their pets upon arrival, ensuring a positive first impression. Manage check-in and check-out processes efficiently while maintaining accurate records. Handle guest inquiries and requests promptly, providing information about hotel services and local attractions. Maintain effective communication with other hotel departments to ensure guest satisfaction. Operate phone systems to manage incoming calls and direct them appropriately. Assist with reservations, cancellations, and modifications as needed. Address any guest complaints or issues with professionalism and courtesy, escalating when necessary. Ensure the front desk area is clean, organized, and well-stocked with necessary supplies. Assist bathing pets as needed. Will train. Experience Previous experience in with customer service or guest services is preferred but not mandatory. Strong phone etiquette and communication skills are essential for this role. Must love animals Able to multi-task Join our team as a Front Desk Agent where your hospitality skills will shine, and you will play a key role in creating memorable experiences for our guests!

Job Type:

Full-time Pay:

$17.00 per hour

Work Location:

In person