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WG Sport Center

Front Desk

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,454 / year median in Florida

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Job Description

Front Desk Associate Responsible for providing excellent customer service by greeting and welcoming guests in a friendly and professional manner. Duties include having customers sign in, processing payments, and ensuring a smooth check-in experience. Maintain cleanliness and organization throughout the facility by performing routine cleaning tasks and keeping common areas presentable at all times. Assist in the cafeteria as needed by checking out products, handling transactions, and providing support to customers. Demonstrate strong organizational skills by staying productive during slower periods through cleaning, stocking supplies, organizing work areas, and completing assigned tasks. Maintain a positive attitude while multitasking and ensuring all areas of the facility operate efficiently.
Key Responsibilities:
Welcome and assist customers upon arrival. Manage customer sign-ins and process payments accurately. Maintain cleanliness and appearance of the facility. Assist cafeteria operations, including checking out food and merchandise. Keep workspaces organized and stocked. Provide excellent customer service in all areas of the facility. Stay proactive and productive during downtime by completing cleaning and organizational tasks. Work collaboratively with team members to ensure daily operations run smoothly.
Language:
English (Required) Spanish (Required) Shift availability: Day Shift (Required) Night Shift (Required)
Work Location:
In person