Front Desk
Job
Island Towers Resort
Fort Myers Beach, FL (In Person)
$37,440 Salary, Full-Time
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Job Description
Overview We are seeking a dedicated and friendly Front Desk Agent to join our team. This role is essential in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills, be detail-oriented, and have a passion for helping others. As the first point of contact for our clients, you will play a crucial role in creating a welcoming environment. Responsibilities Greet and assist guests upon arrival, providing a warm and professional welcome. Manage phone calls, emails, and inquiries with promptness and courtesy. Handle scheduling and calendar management for appointments and meetings. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Perform administrative tasks such as filing, proofreading documents, and managing office supplies. Provide customer support by addressing questions or concerns effectively. Assist with billing inquiries or payment processing as needed. Collaborate with other team members to ensure seamless operations throughout the facility. Uphold confidentiality and professionalism while managing sensitive information. Qualifications Previous experience as a Front Desk Agent or in a similar customer-facing role is preferred. Strong organizational skills with attention to detail. Proficient in computer literacy, including familiarity with office management software. Excellent communication skills, both verbal and written. Bilingual candidates are highly encouraged to apply to enhance customer interactions. Ability to multitask effectively in a fast-paced environment while maintaining composure. Experience as a medical receptionist is a plus but not required. Join our team as a Front Desk Agent where you can make a difference by providing outstanding service to our clients! • Saturday's are required 8am-4pm
Job Type:
Full-time Pay:
From $18.00 per hourBenefits:
Dental insurance Health insurance Paid time off Vision insuranceWork Location:
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