Front Desk in Ft Myers, Florida at

Good Hospitality Services Save New Job Function:

Information Technology Employment Type:

Full-Time Good Hospitality Services Ft Myers, Florida, 33916, United States Posted on October 11, 2026 New job! Apply early to increase your chances of getting hired. Explore Related Opportunities Receptionists and Information Clerks jobs near me in Florida Jobs near me in Florida Receptionists and Information Clerks jobs Job Description

POSITION SUMMARY

Responsible for registering guest, assign to rooms, and checking out guests in a prompt and courteous manner. You must be able to furnish varied and routine information to guests and fellow employees in a courteous, pleasant and tactful manner.

PRIMARY RESPONSIBILITES

Receives shift instructions and drawer from Manager and reviews Front Desk Log. Counts and verifies bills and coins in drawer. Generates current house status and pre-registration report. Compares housekeeping report to house status, resolves discrepancies with housekeeping, and performs daily bucket checks. Checks in guests, establishes credit and assigns rooms according to standard operating procedures. Verifies guest history information, issues guest room key, and answers guest inquiries. Answers switchboard promptly, relaying calls and recording messages. Receives and sorts incoming mail and prepares outgoing mail. Pre-blocks and pre-registers groups or tours as assigned. Receives documents and places wake-up calls. Post any and all incidental charges to guest folios. Checks out guests, finalizes folio, collects payment, and obtains guest room key. Resolves customer complaints, recording specific complaint information. Maintains and cleans immediate work area. Balances drawer at the end of shift and prepares cash drop and records on Cash Drop Log. Records significant information to Front Desk Log. Performs other duties as needed or assigned. Maintains compliance with company policies, practices, procedures and safety standards. Inspects all conference rooms and common areas each day to ensure security standards are met. Reports in proper uniform, which is cleaned and pressed. To be familiar with local competition and rates To attend and participate in staff meetings. To handle all incoming reservations and record properly. To be familiar with the local areas surrounding the hotel with regards to restaurants, gas stations, etc. To handle inquiries, both phone and in person, giving property tours when at all possible. To perform daily, area hotel availability checks. Washes, dries and folds laundry during their shift according to the Laundry Attendant guidelines. Other duties as requested. Scan to Apply Just scan this QR code to apply from your phone. Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Job Location Ft Myers, Florida, 33916, United States Frequently asked questions about this position Similar Jobs In Ft Myers, Florida Medical Receptionist Family Health Centers of Southwest Florida Inc Port Charlotte, Florida Medical Receptionist Family Health Centers of Southwest Florida Inc Lehigh Acres, Florida Front Office Clerk Hilton Marco Island Resort and Spa Marco Island, Florida Medical Receptionist - Women's Health Family Health Centers of Southwest Florida Inc Lehigh Acres, Florida Front Desk Receptionist Elite DNA Behavioral Health Fort Myers, Florida See Job Details