Member Services

Member Services The Landings Yacht, Golf & Tennis Club, Inc. - 4.8 Fort Myers, FL Job Details Full-time $20 - $22 an hour 22 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Computer operation Microsoft Excel Microsoft Outlook Basic math Microsoft Publisher Word embeddings Filing High school diploma or GED Multi-line phone systems Technical Proficiency Full Job Description The Member Services position is responsible for greeting members and guests, answering phone calls, handling inquiries, taking reservations, and directing calls. This role is key to providing the high level of service our members expect. In addition to front-facing duties, some administrative tasks will also be required as part of this position. We're looking for someone who is outgoing and friendly, yet professional in demeanor and communication. This is a year-round, full-time position with a schedule of Monday through Friday, 8:00 AM to 5:00 PM.

Hourly wage:

$20-$22/hour Responsibilities Include (but not limited to): Answering and managing multi-line telephone system Greeting all visitors to the Administration Office Maintaining and managing renter files Proficiency in MS Office (Word, Excel, Outlook and Publisher) is a requirement Experience with website maintenance and proficiency in Canva Jonas software proficiency (preferred) General office tasks including filing, faxing, copying, etc. Booking reservations for club events Distributing mail, packages, faxes, etc. Maintaining a professional demeanor and strong work ethic, including reliability, responsibility, and the ability to work independently Demonstrating excellent telephone etiquette Hospitality or private club experience (preferred) Education and/or

Experience:

High school diploma or general education degree (GED) or one to two years related experience Country Club experience is a plus. Bilingual (preferred) Ability to perform basic accounting and math computations. Strong organizational skills with the ability to prioritize tasks as follow written, oral, or diagrammed instructions. Proficient in Microsoft Office (Word, Excel, Outlook, Publisher). Comfortable and effective in operating a computer and common office technology.

Benefits Include:

Medical, dental and vision + additional insurance offerings Employer-paid short-term disability insurance 401(k) plan Vacation and Paid Time Off (PTO)

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person