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Front Desk Agent/Sales Representative Quality Inn Fort Myers Fort Myers, FL Job Details Part-time | Full-time $15

• $17 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Employee assistance program Vision insurance Employee discount Flexible schedule Retirement plan Qualifications Professional networking Spanish Sales negotiation Phone communication Writing skills Public speaking High school diploma or GED Client database systems Sales management systems proficiency Organizational skills Contracts CRM system proficiency Productivity software Hotel experience Client interaction via phone calls Full Job Description We are an independently owned and operated Choice Hotels property located in Fort Myers, FL.

We opened, 4 Oct 2023 being the opening date and converting to a Quality Inn 30 Nov 2024. This is a new property with a passion for hiring people in the community and promising them mutually beneficial employment. Responsibilities for this position include serving both as a sales representative and as a front desk receptionist. As a sales representative, responsibilities include identifying leads, negotiating and drafting contracts, delivering sales pitches, coordinating sales efforts, executing sales agreements, creating group and meeting room blocks, answering any phone calls and/or emails, and advertising the property in a positive light. Requirements include excellent hospitality, communication skills, proper email and phone etiquette, ability to establish trusting relationships, public speaking and negotiation skills, attentiveness to detail and organization, and a motivation for sales. Must be proficient in Microsoft Office applications, writing/presenting in a high level of sophistication, and have a working of CRM systems. Alongside serving as a sales representative, there will be the added responsibilities of serving as a front desk receptionist to include answering phone calls, responding to emails, checking guests in, creating reservations, handling guest disagreements in a quiet and orderly manner, ensuring the lobby is clean at all times, and the hotel is in safe operation. Shifts will vary from 7am

• 3pm, 3pm
• 11pm, and 11pm
• 7am Prior experience in hospitality is desired but not required.

Reception and customer service experience is strongly recommended. Background in sales experience is strongly preferred.

Job Types:

Full-time, Part-time Pay:

$15.00

• $17.

00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Parental leave Retirement plan Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Fort Myers, FL 33907 (Preferred)

Work Location:

In person