Guest Services Representative La Quinta Ft Lauderdale

• Airport Hollywood, FL Job Details Part-time $15
• $16 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Hotel and accommodations payment processing Telephone systems Venue guest services Office phone management Customer complaint resolution Full Job Description Guest Services Representative is responsible for attending to the needs of guests, especially during check-in and check-out.

Open Availability is required. Weekends and Holidays required.

ESSENTIAL JOB FUNCTIONS

• Providing information to guests about hotel policies, services and amenities.
• Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
• Selling rooms to "walk-in" customers.
• Entering/changing reservation information on the computer system.
• Posting charges to guest accounts.
• Processing payments from guests.
• Making necessary corrections to guest accounts.
• Informing housekeeping department about room status/availability.
• Listening for and responding to guest complaints.
• Operating hotel switchboard or PBX.
• Cleaning the front desk and common areas as needed.
• Assisting in Breakfast as needed.
• Maintaining daily logs.
• Balancing shift work and cash drawers.

Additional Responsibilities:

• Any other duties assigned by

Supervisor Pay:

$15.00

• $16.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person