Benefits:

Health InsuranceDental InsuranceVision InsuranceLife Insurance401(k)Short Term Disability Free Associate ParkingFree Meal for every shift worked25% Discount in Resort OutletsHotel Discounts with

OPLFriends and Family Discount Responsibilities:

Answer inquiries regarding hotel services, guest registration, travel directions, and local recommendations.

Arrange tours, transportation services, and restaurant reservations.

Add and maintain approved vendors; ensure commission logs are updated.

Greet guests warmly and follow established checkin/checkout procedures.

Process payments and post charges accurately to guest accounts.

Follow cash handling policies and procedures.

Communicate professionally with all departments.

Maintain knowledge of local attractions, restaurants, and guest activities.

Handle incoming calls, guest communication, and reservations courteously and professionally.

Assist guests with storing and retrieving luggage. (Placing Hotsos Service orders)Communicate effectively with other shifts regarding daily operations.

Perform other duties as assigned.

Complete daily Front Desk checklist.

Complete the daily Boat List for all arrivals and departures.

Complete status reports for specific guest requests.

Qualifications:

Ability to speak, read, write, and understand English.

Excellent verbal and written communication skills.

Strong attention to detail and ability to work collaboratively.

Punctual, reliable, and professional.

Ability to work well under pressure.

Ability to lift up to 20 lbs.

Ability to stand for up to 8 hours per shift.

Willingness to work flexible hours including evenings, weekends, and holidays. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. 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