• Overview:

• We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing excellent customer service and creating a positive experience.

• Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently
• Answer phone calls and direct inquiries to the appropriate department
• Assist guests with requests and provide information about hotel services
• Handle guest complaints and ensure resolution
• Maintain a tidy and organized front desk area

• Experience:

• Previous experience in customer service or hospitality is preferred
• Familiarity with phone systems and basic office equipment
• Strong guest relations skills with a focus on delivering exceptional guest services
• Excellent phone etiquette and communication skills
• Multilingual or bilingual abilities are a plus
• Knowledge of hotel management or hospitality management is advantageous Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where customer service excellence is paramount.

If you have a passion for hospitality and enjoy interacting with guests, we would love to hear from you.

Job Type:

Full-time Pay:

From $15.00 per hour Expected hours: 32.0

• 40.

0 per week

Benefits:

Employee discount Ability to

Commute:

Lake City, FL 32055 (Required) Ability to

Relocate:

Lake City, FL 32055: Relocate before starting work (Required)

Work Location:

In person