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Front Desk
Job
Days Inn
Miami Springs, FL (In Person)
$31,200 Salary, Full-Time
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Job Description
Front Desk Days Inn
- 3.
- 3-11pm Shift
Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service and address guest inquiries and concerns
- Handle guest reservations, cancellations, and modifications
- Process guest payments and maintain accurate records
- Assist with guest check-out procedures
- Perform night audit duties, including reconciling daily transactions and preparing reports
- Answer phone calls and direct them to the appropriate department or staff member
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Requirements:
- Previous experience in a hotel or hospitality setting preferred
- Strong customer service and communication skills
- Bilingual or multilingual proficiency is a plus
- Knowledge of front desk operations and hotel management systems
- Ability to handle cash transactions accurately
- Attention to detail and ability to multitask in a fast-paced environment
- Familiarity with night audit procedures is an advantage
- Proficiency in using phone systems and other office equipment We offer competitive pay rates, opportunities for career advancement, and a positive work environment.