Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
JH
JP Health Care Services
Front Desk Lead - Bilingual Spanish
Career Insights for Hotel Desk Clerk
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Florida data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,454 / year median in Florida
Job Description
Front Desk Lead - Bilingual Spanish JP Health Care Services Miramar, FL Job Details Full-time $15 - $18 an hour 3 hours ago Qualifications Interpersonal skills Filing English Attention to detail Organizational skills Full Job Description Job Summary We are seeking a friendly and organized Front Desk Lead to join our team that speaks Spanish and English. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Duties Greet guests warmly upon arrival and check them in efficiently. Handle guest inquiries, requests, and complaints with professionalism and courtesy. Maintain accurate records of guest information and reservations using computerised systems. Process payments and manage billing inquiries with precision. Answer phone calls promptly, providing information about the hotel services and amenities. Perform clerical duties such as filing, typing, and data entry as needed. Assist in maintaining the cleanliness and organization of the front desk area. Collaborate with other departments to ensure a seamless guest experience. Skills Proficient in computer literacy with experience in computerised reservation systems. Strong phone etiquette to communicate effectively with guests over the phone. Experience with QuickBooks is a plus for managing financial transactions. Ability to perform clerical tasks including filing and typing accurately. Bilingual speaks Spanish and English are highly desirable to assist a diverse range of guests. Excellent organizational skills with the ability to multitask in a fast-paced environment. Strong interpersonal skills to build rapport with guests and team members alike. Join us as a Front Desk Lead where your contributions will make a significant impact on our guests' experiences!