The Days Inn Orange Park has an immediate opening for an

EXPERIENCED

Hotel Front Desk Agent.

• DO NOT CONTACT HOTEL BY PHONE

•. Applicants who call the property will automatically be disqualified. This hinders the front desk from assisting guests. Submit your application for review via Indeed. If you meet all required qualifications, you will be contacted for an interview. Front Desk Agents are responsible for greeting and registering the guest, providing excellent guest service during their stay, and inputting, maintaining, and settling the guest's account upon completion of their stay. To be successful in this role, you will need to extend professionalism and courtesy, have excellent communication skills, and be able to work in a fast-paced environment. This position will require flexible scheduling availability.

Job Requirements:

• Check-in/Check-out hotel guests in a friendly, efficient, and courteous manner.
• Manage phone reservations.
• Process payments according to established hotel requirements.
• Follow all cash handling procedures and credit card policies.
• Provide information and assistance to all guests.
• Familiar with hotel hospitality terminology.
• Obtain all necessary information when taking room reservations or walk-ins and follow the rate-quoting scenario.
• Fully comprehend and be able to operate all relevant aspects of the front desk computer system.
• Maintain regular attendance as required by scheduling, which will vary.
• Maintain high standards of personal appearance and grooming, which requires wearing the proper uniform.
• Must be able to maintain confidentiality of information.
• Ensure accuracy of all in-house accounts before turning the day over.
• Correct any errors before completing the night audit.
• Hourly walk arounds of the property.

Job Qualifications:

• Experience with hotel reservation software (PMS) SynXis, SynXis Property Hub, Opera, etc. required.
• Ability to follow policies and procedures outlined by management.
• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.
• Understanding of how third-party travel websites operate (Booking.

com, Expedia, Hotels.com, etc.) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit, walk, or climb stairs for extended periods.

THERE IS NO ELEVATOR AT THIS PROPERTY

;

REQUIREMENT TO CLIMB STAIRS MULTIPLE TIMES PER SHIFT.

The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing, and other factors.

Job Type:

Part-time Pay:

$14.00

• $15.

00 per hour

Benefits:

Employee assistance program Employee discount

Experience:

Hotel:

2 years (Required) Shift availability: Night Shift (Required) Day Shift (Required) Overnight Shift (Preferred)

Work Location:

In person