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Aimbridge Hospitality

Front Desk Agent

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Job Description

Job Overview We are seeking a dynamic and welcoming Front Desk Agent to be the first point of contact for our organization. In this energetic role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office management. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting our daily operations. Responsibilities Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a positive first impression. Manage multi-line phone systems, directing calls efficiently and courteously while maintaining excellent phone etiquette. Handle front desk duties such as checking in guests, scheduling appointments, and managing visitor logs. Perform data entry tasks using Microsoft Office, Google Workspace, and other office management software to maintain accurate records. Support office management activities including filing, proofreading documents, and organizing supplies to keep the workspace efficient. Assist with clerical tasks such as calendar management, appointment scheduling, and correspondence handling. Provide customer support by answering inquiries promptly and professionally while maintaining a welcoming atmosphere. Conduct basic bookkeeping tasks using QuickBooks or similar software when necessary to support financial record keeping. Maintain organizational flow by managing incoming mail, emails, and other communications effectively. Experience Prior office experience or administrative support roles demonstrating strong organizational skills and computer literacy. Experience with front desk operations in medical or dental settings is a plus but not required. Bilingual abilities are highly valued to serve diverse client needs effectively. Proven proficiency with multi-line phone systems, data entry, filing systems, and Microsoft Office applications. Excellent customer service skills with a focus on professionalism and clear communication. Familiarity with clerical tasks such as proofreading, calendar management, and time management is preferred. Previous experience as a personal assistant or receptionist in a fast-paced environment will be advantageous. Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! This role offers an engaging environment where every day brings new opportunities to make a positive impact through efficient office management and exceptional support.
Pay:
$17.00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance