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Blow-N-Dry Lounge

Front Desk Agent

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,454 / year median in Florida

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Job Description

Front Desk Receptionist (Pinecrest) Blow-N-Dry Lounge is Pinecrest's premiere blow-dry lounge, specializing in blowouts, hair care, updos and makeup. We are actively seeking salon receptionists to coordinate and manage our front reception with the ease and grace of the perfect host! If you have the capability to work in a fast paced, high demanding environment all while maintaining the utmost level of work ethic and efficiency, then you might be the perfect candidate!
Requirements:
Booker or equivalent program proficient Strong command of the English language Capable of managing multiple phone lines Strong command of a front desk that oversees 10+ service providers Customer service experience Flexible working hours ranging from Monday - Sunday, weekends are a must Ability to multitask while maintaining upbeat persona Pleasant phone etiquette Professional appearance at all times Light cleaning: sweeping, vacuuming, mopping, washing and folding towels Primary Responsibilities include (but not limited to) : Managing appointment program Problem solving while maintaining a good disposition Providing friendly service under pressure Answering multi phone lines all while prioritizing responsibilities Assist in maintaining cleanliness of front desk, common areas and retail area Collecting clients personal information with no errors Making phone calls to confirm appointments Greeting, and checking clients in for their appointments Offer clients something to drink upon arrival Methodically filling out service tickets to ensure stylists are properly credited Ensuring stylists are on schedule Assist in keeping towels washed, dried, folded and put away Checking guests out, collecting money for their services, with no errors Re-booking guests for future appointments Sweeping and mopping upon close of shift Friendly, reliable, positive demeanor, with strong communication skills a must, as well as working weekends. Please do not apply if you do not want to work weekends. We are flexible with hours, but do need to schedule at least one Sunday a month. If you feel you may be a potential candidate, email us your resume and a couple of sentences describing why you feel you would make a great team member!
Job Type:
Part-time Pay:
$18.48 - $19.01 per hour
Benefits:
Employee discount Flexible schedule
Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Required)
Work Location:
In person