Front Desk Agent

Front Desk Agent Crystal Bay Historic Hotel Saint Petersburg, FL Job Details Part-time | Full-time From $16 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Food provided Qualifications Computer operation Guest relations Interpersonal skills Computer literacy Laundry Technical Proficiency Office experience Full Job Description Front Desk Agent We are looking for an experienced, friendly, and reliable front desk associate for a full. Hotel front desk experience or office experience is preferred. The ideal candidate will be guest-oriented, responsible, and flexible. Must be available to work weekends, holidays, and some evenings. We offer competitive wages and provide a friendly and cooperative work environment.

Key Duties and Responsibilities:

Greet guests in a welcoming, professional manner. Stay knowledgeable of the history of the hotel, policies, rates, and promotions, and locally recommended restaurants and activities. Check guests in/out, resolve balances, make/cancel reservations, handle phone inquiries, and respond to guest requests. Communicate with housekeeping and management on room status. Perform room inspections. Assist with laundry if necessary Maintain high standards of personal appearance and grooming, adhering to uniform policies.

Requirements:

A desire to be a part of a team and willing to cross-train. Excellent verbal and written communication skills. 1 year of front desk experience. Able to stand, bend, walk, and lift at least 15 pounds. Able to work 7:30am - 3:30 pm and occasionally 12p-8p or 3:30p-11:00p Available to work weekends. Proficiency with computers. Ability to maintain a professional demeanor at all times with guests and staff. Able to respond to guest requests in a helpful and timely manner. Able to troubleshoot guests' concerns within your knowledge and notify management as needed.

Job Types:

Full-time Pay:

$16.00 per hour

COVID-19

considerations: Masks, gloves, and hand sanitizer are provided upon request

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule Food provided Paid time off Application Question(s): Are you available to work weekends? Are you available to work 2 nights a week?

Experience:

Hotel Front Desk:

1 year (Preferred) Ability to

Relocate:

Saint Petersburg, FL 33710: Relocate before starting work (Required)

Work Location:

In person