Job Summary We are seeking an energetic and professional Front Desk Agent to serve as the welcoming face of our organization. In this pivotal role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions in a dynamic environment. For this position we are looking for someone who is flexible to work any of the 3 shifts. This would include 6-2,2-10 and occasionally if needed 10-6. Duties Greet visitors and clients warmly, directing them appropriately while maintaining a professional demeanor Answer multi-line phone systems promptly and courteously, transferring calls or taking messages as needed Manage appointment scheduling and calendar coordination using productivity software and calendar management tools Perform data entry tasks with accuracy, including updating spreadsheets and maintaining filing systems Handle general clerical duties such as photocopying, proofreading documents, and organizing office supplies Maintain office organization by managing incoming correspondence, filing documents, and supporting administrative tasks Utilize computer skills across Microsoft Office applications (Word, Excel) to produce reports, memos, and other documentation Support office management activities by assisting with inventory control, record keeping, and client communication efforts Demonstrate excellent phone etiquette and customer support skills to ensure positive interactions with visitors and callers Experience Proven experience in office administration or front desk roles with strong clerical background Familiarity with multi-line phone systems and professional phone communication techniques Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with data entry and spreadsheet management skills Bilingual abilities are highly desirable to serve diverse client needs effectively Previous experience with QuickBooks or similar accounting software is a plus for handling basic financial transactions Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Excellent time management skills coupled with attention to detail for proofreading and document accuracy Demonstrated ability to provide exceptional customer service and maintain professionalism under pressure Join our team as a Front Desk Agent where your proactive attitude and technical proficiency will shine! We value dedicated individuals who thrive on delivering outstanding support while managing multiple responsibilities. This role is an excellent stepping stone for those eager to grow their administrative expertise in a vibrant workplace.

Pay:

$17.25 - $18.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance

Experience:

Hotel Front Desk:

1 year (Preferred)

Work Location:

In person