Requirement:

Must live on-site or be able to arrive at the hotel within 30 minutes of a call when on shift. The Front Desk Agent acts as the "face" of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments to help provide an excellent guest experience.

Guest Relations:

Provide an excellent guest experience for all guests by greeting them warmly and helping as needed. Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible. Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities. Take steps to ensure the greatest guest satisfaction possible. Respond to situations as they arise and manage guest conflict.

Additional Duties:

Laundry Duties:

Sorting, washing, drying, and folding of company linen and terry, as well as general cleaning/maintenance of the House and Commercial Laundry facilities. Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision. All other duties as assigned by supervision.

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person