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FMK Hospitality Group

FMK Hospitality Group - Front Counter Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,454 / year median in Florida

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Job Description

Front Counter Associate FMK is currently seeking enthusiastic individuals to join our team as a Front Counter Associate. We would love to welcome potential candidates who are passionate about providing great service and creating memorable guest experiences. The guest experience starts at the counter! We hold our Front Counter Associates to high standards, expecting each member to embody our commitment to delivering genuine hospitality to everyone we serve. From welcoming guests and taking orders to ensuring each transaction is accurate and each guest leaves satisfied, everything we do is focused on providing the best experience for our guests.
Front Counter Associate responsibilities:
Welcoming guests and creating a positive first impression Engaging with guests and making them feel valued and comfortable Accurately taking guest orders and answering questions about menu items Operating the point-of-sale system and processing cash, credit, and other payments accurately Ensuring orders are prepared and presented accurately Communicating effectively with kitchen and team members to provide a seamless guest experience Offering assistance or recommendations to enhance the guest experience Anticipating guests' needs and proactively addressing questions or concerns Maintaining a clean, organized, and welcoming front counter and guest area Working efficiently and maintaining a positive attitude in a fast-paced environment Thanking guests for choosing FMK and inviting them to return FMK is committed to supporting our employees' learning, growth, and career advancement. We provide training and development programs to help you succeed both in your role and beyond.
What we offer you:
Competitive Pay and Tip Share Medical / Vision / Dental 401K Retirement Plan Paid Time Off Flexible Scheduling Discounted Meals Employment Qualifies for Charter School Eligibility Room for Growth If you are passionate about delivering exceptional service, embracing a positive work culture, and embodying genuine hospitality, we encourage you to apply and become a valued member of our FMK family. Fmkjobs.com
Job Types:
Full-time, Part-time Pay:
$14.00 - $16.00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Work Location:
In person