Front Desk / Guest Services Representative Treasure Island Motel Treasure Island, FL Job Details Part-time | Full-time From $18 an hour 2 hours ago Benefits Employee discount Qualifications Customer communication Customer support experience within hospitality industry Greeting customers Cleaning Receptionist experience within hospitality industry Venue guest services Full Job Description Front Desk /

Guest Services Representative Location:

Treasure Island, FL Pay:

$18.00 per hour

Hours:

30-40 hours per week

Employment Type:

Part-Time / Full-Time, depending on availability About the Position We are looking for a friendly, dependable, and professional Front Desk / Guest Services Representative to join our motel team in Treasure Island, Florida. The ideal candidate will have previous hotel or motel front desk experience , excellent people skills, and a genuine desire to provide guests with a positive experience. This position will be responsible for assisting guests throughout their stay, handling reservations, answering questions, and helping ensure the front desk operates smoothly. Experience with Booking.com and online reservation systems is strongly preferred. Responsibilities Welcome guests and provide friendly, professional customer service Check guests in and out efficiently and accurately Answer phones and respond to guest questions and requests Assist customers with making, modifying, and canceling reservations Manage reservations through Booking.com and other booking platforms Maintain accurate guest and reservation information Communicate with guests regarding room availability, rates, policies, and amenities Handle guest concerns and work to resolve issues in a professional manner Process payments and maintain accurate records Communicate with housekeeping and management regarding room status and guest needs Maintain a clean, organized, and welcoming front desk area Perform other general front desk and guest-service duties as needed Qualifications Previous hotel, motel, or hospitality front desk experience required Experience using Booking.com is strongly preferred Excellent communication and interpersonal skills Friendly, outgoing, and professional personality Strong customer-service skills Comfortable working with computers and online reservation systems Ability to handle multiple tasks while remaining organized and attentive to guests Dependable, punctual, and responsible Ability to remain calm and professional when dealing with difficult situations Previous experience with other online travel agencies (OTAs) such as Expedia or Airbnb is a plus What We Offer $18.00 per hour 30-40 hours per week A friendly, guest-focused work environment Opportunity to work at a well-established motel in beautiful Treasure Island, Florida Consistent interaction with guests and a position where excellent customer service is valued Ideal Candidate We are looking for someone who enjoys working with people and takes pride in making guests feel welcome. The right person will be reliable, personable, professional, and comfortable taking ownership of the front desk and guest experience . If you have hotel or motel front desk experience, enjoy working with customers, and are familiar with Booking.com and online reservations, we would love to hear from you! Please apply through Indeed and include your previous hospitality/front desk experience.

Pay:

From $18.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person