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Night Auditor/Front Desk Clerk
Job
Comfort Inn Conyers
Conyers, GA (In Person)
$26,000 Salary, Full-Time
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Job Description
Night Auditor/Front Desk Clerk 1363 Klondike Road SW, Conyers, GA 30094 $12
- $13 an hour
- Full-time $12
- $13 an hour
Full-time Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Assist guests with luggage storage, transportation arrangements, and other requests
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
Qualifications:
- Previous experience in customer service, preferably in a hotel or hospitality setting
- Excellent communication skills, both verbal and written
- Bilingual proficiency is a plus
- Strong knowledge of phone systems and ability to handle multiple phone lines
- Exceptional guest relations skills with the ability to anticipate needs and provide personalized service
- Detail-oriented with excellent organizational skills
- Ability to multitask and work effectively in a fast-paced environment
- Proficient in using computer systems for reservations, check-ins, and other front desk operations
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor. If you are passionate about delivering exceptional guest experiences and thrive in a dynamic hospitality environment, we invite you to apply for the position of Front Desk Agent. We offer competitive compensation and opportunities for career growth within our organization.Job Type:
Full-time Pay:
$12.00- $13.