Job Overview:

Join our team as a Front Desk Agent where you will be the first point of contact for our guests, providing exceptional customer service and creating a positive experience from check-in to check-out.

Duties:

• Greet guests in a professional and friendly manner upon arrival
• Check guests in and out efficiently, processing payments accurately
• Answer phone calls and emails promptly, addressing inquiries and reservations
• Provide information about hotel services, facilities, and local attractions
• Handle guest requests and concerns promptly and professionally
• Maintain a tidy and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction

Qualifications:

• Previous experience in a hotel or customer service role is preferred
• This position is part time and must be able to work mornings, evenings and overnight if needed.

Job Type:

Part-time Benefits:

Employee discount

Work Location:

In person