Front Desk Agents act as the welcoming face of our hotel and ensure our guests can check in smoothly. Responsibilities include providing information about the hotel, answering questions, assisting guests with requests and handling payments. Front Desk Agents are responsible for checking guests in according to proper procedure and ensuring they have a good stay. Front Desk Agents are also responsible for handling cash transactions, balancing daily revenues and completing expenses reports. This is an excellent opportunity for motivated professionals who enjoy interacting with guests; Front Desk Agents work with very little supervision and offers flexible scheduling.
Responsibilities:
Be able to communicate well with people. Knowledge of guest services, finance, and accounting. Knowledge of local attractions. Knowledge of check-in and check-out procedures. Knowledge of front desk equipment. Knowledge of proper guest interaction techniques.
Job Type:
Full-time Pay:
From $13.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
Customer service: 1 year (Preferred) Front desk: 1 year (Preferred) Hotel experience: 1 year (Preferred) Guest services: 1 year (Preferred)