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Front Desk Staff @ Comfort inn Marietta
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Comfort Inn and Suites
Marietta, GA (In Person)
$29,120 Salary, Full-Time
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Job Description
Front Desk Staff @ Comfort inn Marietta Comfort Inn and Suites - 3.5 Marietta, GA Job Details Part-time | Full-time $13 - $15 an hour 3 hours ago Benefits Employee discount Qualifications Bilingual Guest relations Multilingual Night audit Administrative experience Full Job Description Overview Join our dynamic hospitality team as Front Desk Staff at our welcoming hotel in Marietta! In this vibrant role, you'll be the first point of contact for our guests, ensuring their stay begins with a warm smile and exceptional service. Your energetic attitude and attention to detail will help create memorable experiences for every visitor. This paid position offers an exciting opportunity to develop your hospitality skills while working in a lively, guest-focused environment. Whether you're fluent in multiple languages or passionate about guest relations, your enthusiasm will make a difference from check-in to check-out. Responsibilities Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently. Manage multi-line phone systems, answer inquiries, and provide information about hotel amenities and local attractions. Handle guest requests promptly, ensuring their needs are met with professionalism and care. Maintain accurate reservation records and update guest information using hotel management software. Conduct night audits as needed, balancing accounts and preparing reports to ensure smooth overnight operations. Uphold excellent phone etiquette and guest service standards at all times, creating a welcoming atmosphere. Collaborate with housekeeping and maintenance teams to address guest concerns swiftly and effectively. Skills Proven experience in hospitality management or hotel front desk operations. Bilingual or multilingual abilities to serve diverse guests confidently. Strong customer service skills with a friendly, approachable demeanor. Knowledge of hotel management systems and multi-line phone systems. Excellent communication skills, including phone etiquette and guest relations expertise. Ability to handle night audit procedures and perform basic administrative tasks accurately. Familiarity with resort or hotel environments, demonstrating adaptability in fast-paced settings. Embark on a rewarding journey in hospitality where your positive attitude and dedication will elevate guest experiences every day!