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Front Desk Agent
Job
La Quinta Inn & Suites Sandy Springs
Sandy Springs, GA (In Person)
$29,120 Salary, Full-Time
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Job Description
Job Summary We are seeking a dedicated and professional Front Desk Agent to be the first point of contact for our guests and clients. This role requires excellent customer service skills, strong organizational abilities, and a friendly demeanor. The ideal candidate will manage front desk operations efficiently while providing exceptional service to enhance the guest experience. Responsibilities Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere. Manage phone calls, emails, and other communications with professionalism and courtesy. Handle check-in and check-out procedures accurately and efficiently. Maintain the front desk area, ensuring it is organized and presentable at all times. Provide information about the facility, services offered, and local attractions to guests. Address guest inquiries and resolve issues promptly to ensure customer satisfaction. Perform clerical duties such as filing, data entry, and maintaining office supplies inventory. Collaborate with other departments to ensure seamless operations within the facility. Qualifications Proven experience in a front desk or office management role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Excellent phone etiquette and communication skills, both verbal and written. Proficient organizational skills with attention to detail in all tasks performed. Experience in calendar management or personal assistant roles is a plus. Bilingual candidates are highly encouraged to apply to better serve our diverse clientele. Ability to work independently as well as part of a team in a fast-paced environment. Join our team as a Front Desk Agent where you will play a vital role in creating memorable experiences for our guests while enhancing your professional skills in a supportive environment!