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CI
Country Inns & Suites
Front Desk Agent
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Based on Georgia data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,532 / year median in Georgia
Job Description
Front Desk Agent Country Inns & Suites - 3.8 Savannah, GA Job Details Part-time From $12 an hour 19 hours ago Benefits Relocation assistance Qualifications Customer service Greeting customers Client inquiry handling Organizational skills Receptionist experience within hospitality industry Hospitality online booking platforms Customer service problem-solving Full Job Description Responsibilities Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Confirm group reservations Maintain updated records of bookings and payments Requirement and Skills Work experience as a Hotel Front Desk Agent Excellent communication and organizational skills Understanding of how travel planning websites operate, like Booking.com, Expedia and CLC. Experience with Choice Advantage is a