Job Summary Front Desk Agent We are seeking a friendly, professional, and reliable Front Desk Agent to provide excellent guest service and support daily hotel operations. Responsibilities Greet and assist guests professionally. Complete guest check-ins and check-outs accurately. Verify guest identification and payment information according to hotel policies. Answer and direct phone calls professionally. Assist guests with questions, requests, and concerns. Accurately enter guest information into hotel systems. Promote and enroll guests in Marriott Bonvoy . Maintain a clean and organized front desk. Follow hotel policies, procedures, and Marriott standards. Work with other departments to ensure an excellent guest experience. Qualifications Previous hotel, front desk, hospitality, or customer service experience; Marriott experience is a plus. Excellent customer service and communication skills. Strong computer skills and ability to learn hotel systems. Dependable, professional, and detail-oriented. Ability to multitask in a fast-paced environment. Must be available to work flexible hours, including mornings, evenings, weekends, and holidays. Bilingual skills are a plus. Must successfully pass a background check and pre-employment drug screening in accordance with company requirements and applicable law. Join Our Team If you are passionate about hospitality, enjoy working with people, and take pride in providing excellent guest service, we encourage you to apply!

Pay:

$12.00 - $15.00 per hour

Work Location:

In person