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M6
Motel 6 - Cartersville-White
Hotel Front Desk Agent
Career Insights for Hotel Desk Clerk
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Based on Georgia data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,532 / year median in Georgia
Job Description
Overview We are looking for an experienced and capable Front Desk Agent. If you have previous Front Desk , receptionist , on-location guest services , concierge , or similar experience, you may be a perfect fit for Motel 6 Cartersville-White. The Front Desk Agent will be responsible for duties such as assisting hotel guests and attending to their needs, demonstrating the best level of guest services, and ensuring that the hotel creates positive guest experiences. Some Expectations of Duties Book reservations Assist guests with check in and check out procedures Provide information to guest and visitor inquiries Answer hotel telephones both courteously and efficiently Respond to all guest requests Process guest billing correctly Handle cash effectively and accurately Follow the operational policies and procedures for Motel 6 Monitor cleanliness of the lobby Maintain and organize all work areas. Job Requirements Flexible Schedule (we operate 24 hrs/day, 365 days a year. Nights & weekends can be expected) Ability to learn quickly and work in fast paced position with constant guest interaction Provide a guest experience that exceeds their expectations Must be able to multi-task Must possess basic computer skills Must be able to work independently