Front Desk Reservation Specialist (Part-Time) Maui Classic Charters - Kihei, Maui Maui Classic Charters is looking for a confident, dependable, and detail-oriented Front Desk Reservation Agent to provide exceptional customer service while helping guests create unforgettable experiences. This is a great opportunity for someone who enjoys working with people and is comfortable using computers and learning reservation software.

•To be considered for this position, applicants must already reside on Maui and have strong computer skills. Candidates must be efficient, comfortable learning new software, and able to navigate computer systems with ease.

Schedule Part-Time:

Starts at 3 days per week (Friday, Saturday & Sunday's) with 9-hour shifts (27 hours per week) . Benefits, including health insurance and a 401(k) , become available once the required number of work hours are reached.

Availability Requirement:

Applicants must be available to work Friday, Saturday and Sunday's on a consistent basis. Unfortunately, we cannot accommodate applicants who are unavailable for these required shifts. Must be willing to work holidays. Open to picking up additional shifts when needed. Responsibilities Assist guests with reservations by phone, email, and periodically in person Answer questions about our snorkeling tours and private charters Process bookings, payments, and modifications accurately and efficiently Respond professionally to guest concerns and resolve issues that may arise Work closely with the office and crew to ensure smooth daily operations Maintain a positive, professional attitude while multitasking in a office setting Qualifications Excellent customer service and communication skills Strong computer skills and ability to learn new software quickly Ability to think critically and solve problems independently Detail-oriented with strong organizational skills Reliable, punctual, and dependable Previous reservation, hospitality, tourism, or customer service experience is preferred

We're Looking For Someone Who Is:

Friendly, positive, and professional A team player with a strong work ethic Flexible and willing to help when additional coverage is needed Passionate about providing outstanding guest experiences If you're dependable, enjoy helping people, and are looking to grow with a well-established local company, we'd love to hear from you! Apply today with your resume and a brief introduction telling us why you'd be a great fit for our team.

Pay:

$20.00 - $25.00 per hour Expected hours: 27.0 per week

Work Location:

In person