Front Desk Associate

Front Desk Associate Comfort Inn & Suites - Eastern Iowa Airport Cedar Rapids, IA Job Details Part-time | Full-time From $13 an hour 4 days ago Benefits Employee discount Flexible schedule Qualifications Phone inquiries Guest relations Phone communication Greeting customers Cleaning Venue guest services Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Job Summary We are seeking a friendly, professional and dependable Front Desk Associate to join our team. In this role, you'll be the first point of contact for guests, providing a warm welcome, efficient check in and check out and assisting with any inquiries. Responsibilities include answering phones, managing reservations, and ensuring a seamless guest experience. The ideal candidate will have excellent communication skills, a positive attitude, and prior customer service or front desk experience. If your looking to grow in a dynamic hospitality environment, we'd love to hear from you! Duties Answering incoming telephone calls from prospective and existing guests Assisting guests with hotel reservations Assigning rooms and suites to guests Transferring phone calls to guest rooms Providing guests with wake-up phone calls Assisting with guest requests and complaints Keeping public areas clean and inviting Communicate with guests to better understand their individual needs to provide them with the best service possible

Pay:

From $13.00 per hour

Benefits:

Employee discount Flexible schedule People with a criminal record are encouraged to apply

Work Location:

In person