Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Guest Services Representative - Radisson Cedar Rapids - 2nd Shift Fulltime

Job

Radisson Hotel and Conference Center

Cedar Rapids, IA (In Person)

$32,240 Salary, Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 7/22/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
26
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Guest Services Representative
  • Radisson Cedar Rapids
  • 2nd Shift Fulltime Radisson Hotel and Conference Center
  • 3.8 Cedar Rapids, IA Job Details Full-time $15
  • $16 an hour 9 hours ago Benefits Employee discount Qualifications Computer operation Computer literacy Computer skills
Full Job Description Description:
Position Summary We are seeking a reliable and guest-focused Guest Service Agent to join our team for the evening shift. This role is responsible for delivering exceptional service, ensuring smooth front desk operations, and creating a welcoming environment for all guests. This is a PM Shift Working 3:00pm to 11:00pm Wednesday through Sunday. Essential Duties & Responsibilities Provide outstanding guest service by addressing all inquiries and concerns promptly and professionally Register and process guest arrivals and departures efficiently and accurately Demonstrate professionalism and courtesy in all telephone communications Actively listen to guests and anticipate additional needs to enhance their stay Maintain a clean, organized, and professional appearance of public areas and front office spaces Utilize effective selling techniques to maximize occupancy and revenue opportunities Ensure all guest accounts are accurate, complete, and properly documented Maintain a strong working knowledge of hotel services, amenities, and the local area Comply with all hotel policies, procedures, and standard operating guidelines Support and uphold safety procedures for guests and team members Complete required daily and departmental reports Collaborate with team members and other departments to support efficient operations Deliver amenities and provide assistance to guests as needed Perform additional duties as assigned by management What We Offer Competitive pay Opportunity for growth and development Supportive team environment Employee discounts and perks
Requirements:
Qualifications Previous customer service or hospitality experience preferred Strong communication and interpersonal skills Ability to remain professional in a fast-paced environment Basic computer and organizational skills Flexibility and reliability to work the established schedule