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AC and Element by Marriott

Front Desk Agent- PM Shift

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$34,167 / year median in Idaho

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Job Description

PM Front Desk Agent - AC Hotel & Element Downtown Boise Join the team that brings Boise's newest dual-branded Marriott property to life! The AC Hotel & Element by Marriott Downtown Boise is looking for enthusiastic, guest-focused Front Desk Agents to join our growing team. As part of our opening team, you have the opportunity to help create the guest experience, build our culture, and be part of something new and exciting in the heart of downtown Boise. If you enjoy meeting new people, creating memorable experiences, and working in a fast-paced hospitality environment, we would love to have you on our team!
What You'll Do:
Welcome guests with a warm, professional, and genuine attitude Complete guest check-ins and check-outs while providing exceptional service Manage reservations, room assignments, and guest requests Answer questions and provide recommendations for local restaurants, attractions, and experiences Handle guest concerns with professionalism and a solutions-focused mindset Maintain an organized and welcoming front desk area Communicate with housekeeping and other departments to ensure a smooth guest experience Create positive first and lasting impressions for every guest
What We're Looking For:
Previous hospitality, hotel, or customer service experience preferred (but not required) Strong communication and interpersonal skills A positive attitude and willingness to be part of a team Ability to multitask and stay organized in a fast-paced environment Availability to work evenings, weekends, and holidays as needed Marriott or hotel system experience is a plus, but we are happy to train the right person! Why Join Our Team? Be part of a brand-new Marriott property in downtown Boise Work alongside a passionate and supportive hospitality team Opportunities for growth and career advancement within Marriott properties Enjoy Marriott travel discounts worldwide Be part of creating a guest experience from the ground up Competitive pay and a team-focused culture
Position:
Front Desk Agent Property:
AC Hotel & Element Downtown Boise Location:
Downtown Boise, Idaho Pay:
$18.00 per hour
Schedule:
PM Shift | 3:00 PM - 11:00 PM Ready to be part of something new? Apply today and help us create unforgettable stays for our guests at AC Hotel & Element Downtown Boise!
Pay:
$18.00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Free parking Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person