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HI
Holiday Inn Express and Suites
Guest Service Agent
Career Insights for Hotel Desk Clerk
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$34,167 / year median in Idaho
Job Description
Do you want to work for the industry leader in Hospitality Management and be part of an amazing team?? As a Guest Service Agent at Holiday Inn Express & Suites Idaho Falls, you will do just that! As a Guest Service Agent you are the face of the hotel! You are the first person that our guests see as they enter and exit the hotel. You will be responsible for interacting with guests in person and over the phone. Answering a multi line phone, making reservations, checking guests in and out, processing credit cards and cash, handling guest requests in a professional and timely manner. We have a shuttle for taking guests back and forth to the airport and medical offices. We do require applicants to have a valid drivers license, clean driving record and be at least 21 years of age.