hotel front desk Part time - Full time

hotel front desk Part time - Full time Meridian hotel - 3.6 Meridian, ID Job Details Part-time | Full-time $15 - $17 an hour 3 hours ago Qualifications Bilingual Multilingual Night audit Multi-line phone systems Hotel management Full Job Description Overview Join our vibrant hospitality team as a Part-Time or Full-Time Hotel Front Desk Associate! This dynamic role puts you at the heart of guest interactions, ensuring every visitor experiences exceptional service from check-in to check-out. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for creating memorable guest experiences, this opportunity is perfect for you. We're looking for energetic individuals eager to contribute to a welcoming atmosphere and uphold our reputation for outstanding hospitality. All positions are paid, offering valuable experience in the hospitality industry. Duties Greet guests warmly and efficiently check them in and out using hotel management software Handle guest inquiries, requests, and complaints with professionalism and enthusiasm Manage multi-line phone systems, providing accurate information and routing calls appropriately Maintain accurate records of guest reservations, billing, and room assignments Conduct night audits when scheduled, ensuring financial accuracy and reporting compliance Provide exceptional guest services by assisting with luggage, directions, and local recommendations Uphold phone etiquette standards and ensure smooth communication between departments and guests Skills Strong background in hospitality management and hotel operations Multilingual or bilingual abilities to serve diverse guest populations effectively Excellent customer service skills with a friendly, approachable demeanor Experience with front desk operations, including reservation systems and guest relations Knowledge of hotel management principles and guest services best practices Ability to handle night audit procedures accurately and efficiently Exceptional communication skills, including phone etiquette and multi-line phone system proficiency Previous hotel or resort experience highly preferred to ensure seamless service delivery Embark on a rewarding career where your enthusiasm makes a difference! We value energetic team players committed to delivering top-tier hospitality. Join us today to be part of an inspiring environment that celebrates excellence in guest care!

Pay:

$15.00 - $17.00 per hour

Work Location:

In person